We ship all orders, excluding pre-order item(s), from our Texas warehouse within 5-10 business days of the order being placed. Shipments will typically arrive within 4-5 business days, for domestic orders.. Upon shipment, you will receive an email with tracking information where you can track your order further.

We can not issue refunds for shipping fees that are labeled “Next Day”, “2 Day”, etc. as this is a service offered through the shipping company and we can not guarantee delivery within these days on their behalf.

Due to limited available inventory, we do not accept exchanges or returns. Once your order has been submitted, we are unable to make any modifications. We apologize for the inconvenience.

We are not responsible for customer input errors and encourage all customers to double check their information before placing their order. Orders can not be changed after it is placed (including but not limited to editing quantities, changing sizes, adjusting addresses, adding promo codes, etc.)

Our shipping costs are calculated directly by UPS and USPS based on the distance from our TX warehouse to the delivery address, and the weight of the package. The price you see is the price we pay.

At this time, we do not– we are so bummed! We are actively working with our carriers to offer international shipping and we will update you via social media as soon as we are able to.

This is the worst! Unfortunately, we cannot control the package once it leaves our warehouse. We recommend checking the address on your confirmation email to ensure it was sent to the correct place. If the address is correct, we recommend reaching out to your local postal delivery company (USPS or UPS) or talking to your neighbors to see if they might have seen it. You can also submit a claim with UPS here or USPS here.